If you sign-in with a user name rather than your email we need to set up your account. If in doubt you can use the find my account function and will will let you know the status of your account.
If your account is awating set up or your email needs re-confirming you will be advied on the way.
We use google's "recapatcha" to deter robots from using our forms.
You might be asked to solve some puzzles by selecting various elements.
Please follow the instructions and enjoy the process, you may as well.
You might be asked to solve several puzzles before your request is processed.
If you would like to find out more please google or youtube google recapatcha
If you have a google account you can login to this and you will then be more recognisable to the recapatcha technology, reducing the need to complete the recapatcha.